Sep 29, 2022
To run a truly resilient retail business, amongst many things, you definitely have to be adaptable. From the lockdowns of the COVID-19 pandemic and the knock-on effects of unforeseen global events to the recent rise in costs and impending recession, the last few years have required all of us to be flexible in the...
Sep 22, 2022
Recession! After the last few years we’ve all had, as small business owners, it’s the last phrase we want to hear cropping up on the news and in the papers - but unfortunately, a perfect storm of rising costs, increasing interest rates, ballooning inflation and falling wages all point to an imminent downturn in...
Sep 15, 2022
In episode 111 of The Resilient Retail Game Plan, I speak to jewellery designer and founder of Good Daze (formerly Mood Good), Rosie Greener.
After graduating from Central Saint Martins in 2015, Rosie landed an incredible opportunity to design for some of the top high-street stores such as Topshop and relished working...
Sep 8, 2022
As the days of summer sun start to shorten and we start to pack
up our parasols and barbecues, it’s time, of course, to turn our
thoughts to Christmas.
The festive season is of colossal importance to almost every
business’s sales calendar, but with a seemingly endless torrent of
global uncertainties, economic...
Sep 1, 2022
Everyone has that one story (well, one at the very least) of a time that their customer experience with a business fell short of their reasonable expectations and landed somewhere between being mildly disappointing and exceptionally infuriating.
Mistakes, breaks and being late are facts of life, but sometimes...