Jun 29, 2020
Retail isn’t in trouble, boring retail is in
trouble.
Witnessing the collapse of behemoths like Debenhams can certainly
knock your confidence, but don’t be deterred.
The challenges we’re seeing facing legacy retailers today are a
result of decades of change and are part of a new cycle for the
industry.
In this episode of The Resilient Retail Plan, we’ll take a look at
the birth of the big chains in the 1950’s through to today where
artificial intelligence, big data, algorithms, last mile tech, and
augmented and virtual reality are all part of a toolset that big
retail are trying to use to survive in a world where personalised
shopping and experiential retail are leading the charge in customer
engagement - and how you too can leverage those tools, using your
own unique voice and personal touch to stand out in the
marketplace.